Welcome to E REACH! This Privacy Policy explains how QPay India Pvt Ltd ("we", "us", "our") collects, uses, discloses, and safeguards your information when you use our mobile application, E REACH (the "Platform"). Please read this policy carefully.
We collect personal information that you provide when you register, use, or interact with our services. This includes data like your name, email, phone number, and payment details. We may track your behavior, preferences, and interactions on our Platform to enhance your user experience.
Your personal information is used to provide services you request, improve your experience, and assist in fulfilling your orders. We may also use your data to send personalized offers, provide customer support, detect fraud, and ensure a safe environment.
We use cookies to analyze web traffic, improve our services, and personalize your experience. Cookies are small text files stored on your device to help us understand how you interact with our Platform. You can manage cookies through your browser settings.
We may share your information with affiliates, business partners, or third-party providers for purposes like order fulfillment, marketing, and payment processing. We may also disclose your personal information if required by law or to protect your rights and safety.
Our Platform may contain links to other websites. We are not responsible for the privacy practices or content of external sites. Please review their privacy policies before sharing any personal information.
We use reasonable physical, electronic, and procedural safeguards to protect your data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
If you do not wish to receive promotional communications, you can opt-out through the Platform's Notification Preferences page. You can also unsubscribe from marketing communications at any time.
We may use third-party advertising companies to serve ads based on your interests. You can opt-out of personalized ads by adjusting your device's settings.
Our Platform is intended for individuals over 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected such information, please contact us.
We retain your personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law. We may keep anonymized data for research and analytical purposes.
You can access, correct, or update your personal information through the Platform. You also have the right to withdraw your consent at any time. Please note that withdrawing consent may impact your access to certain services.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates through email or other means, as required.
To enhance your user experience, the E REACH app may request access to your device's location information. This permission allows us to provide location-based services, such as:
We collect your location data only when you have granted permission. You can choose to disable location access at any time through your device’s settings. However, please note that some features of the Platform may not be available or function properly if location access is disabled.
You can manage location permissions for the E REACH app through your device’s settings. If you choose to disable location access, you can still use many features of the Platform, but some location-based services may not be available.
If you have any concerns or complaints, you can contact our Grievance Officer:
Mr. Sivaprakash S
Email: siva@qpayindia.com
If you have any questions regarding the collection or use of your personal information, please contact our Customer Support:
Mrs. Noella
Email: noella@qpayindia.com
Phone: 9940620019